Privacy & Data Protection

JL20 Privacy Policy – How We Protect Your Data Philippines

Your privacy matters to jl20. This Privacy Policy explains in plain language exactly what personal data jl20 collects from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law. Please read this carefully before creating your jl20 account.

Last Updated: January 2025 Applies to all jl20.click accounts
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Our Privacy Commitments

What JL20 Promises Every Filipino Player

Before you read through the full policy below, here's a plain-language summary of jl20's core privacy commitments to every player registered on the platform.

Your Data Is Encrypted

All personal data transmitted between your device and jl20's servers is protected by TLS encryption. Stored account data is encrypted at rest using industry-standard protocols. Your information is not accessible in plaintext by unauthorised parties.

We Never Sell Your Data

jl20 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is only shared with parties directly necessary to operate jl20's services — payment processors, game providers, and regulatory authorities where required by Philippine law.

You Control Your Data

As a player on jl20, you have the right to access the personal data we hold about you, request corrections, request deletion (subject to legal retention requirements), and opt out of marketing communications at any time directly from your account settings.

Philippine Law Applies

jl20 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject are recognised and protected under Philippine law.

Minimum Retention

jl20 retains your personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. When retention is no longer necessary, your data is securely deleted or anonymised in accordance with our data retention schedule.

Transparent Communication

If jl20 ever changes this Privacy Policy in a material way, you will be notified by email or through a prominent notice on the platform before changes take effect. We do not make silent changes to how we handle your data.

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Contents

1Introduction 2Data We Collect 3How We Collect Data 4Why We Use Your Data 5Legal Basis 6Data Sharing 7Cookies & Tracking 8Data Security 9Data Retention 10Your Rights 11Children's Privacy 12Marketing 13Changes to Policy 14Contact Us
This Privacy Policy applies to all personal data processed by jl20 (jl20.click) in connection with your use of the jl20 platform and services. By registering an account on jl20, you confirm that you have read and understood this policy and consent to the processing of your personal data as described herein. This policy forms part of the jl20 Terms and Conditions.
1

Introduction

jl20 (accessible at jl20.click) is an online gaming and sports betting platform serving Filipino players across the Philippines. As a platform that handles financial transactions and real-money gaming, jl20 necessarily collects and processes certain personal data about the people who register and play on the platform.

jl20 takes this responsibility seriously. We understand that Filipino players want to enjoy their gaming experience on jl20 without worrying about what happens to their personal information. This Privacy Policy is written to be transparent, practical, and genuinely useful — not as fine print designed to confuse you, but as a clear explanation of how jl20 handles your data and why.

This policy covers all personal data collected through jl20.click, including data collected during account registration, during gameplay, during financial transactions, and through any communications you have with jl20's customer support team. It applies to all jl20 players regardless of which device or connection method you use to access the platform.

jl20 acts as the data controller for all personal data collected through jl20.click. This means jl20 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully and in accordance with this Privacy Policy and applicable Philippine data protection law.

2

Personal Data We Collect

The categories of personal data jl20 collects depend on how you interact with the platform. The table below sets out the main categories of data we collect and examples of the specific data items within each category.

Data Category Examples of Data Collected When Collected
Identity Data Full legal name, date of birth, gender, nationality, government ID type and number (e.g. PhilSys, passport, UMID, driver's licence) Registration; identity verification
Contact Data Mobile phone number, email address, residential address in the Philippines Registration; account updates
Financial Data GCash registered number, Maya account reference, bank account name and number (BDO/BPI/UnionBank), Visa/Mastercard card details (last 4 digits only — full card numbers are not stored by jl20) Deposit and withdrawal processing
Gaming Data Games played, bet amounts, win/loss records, session duration, game history, bonus participation records During gameplay; continuously during account lifetime
Technical Data IP address, device type and model, operating system, browser type and version, screen resolution, unique device identifiers Each session on jl20.click
Usage Data Pages visited on jl20.click, features used, time and duration of visits, links clicked, error logs Each session on jl20.click
Communications Data Content of messages sent to jl20 customer support via live chat or email, support ticket records, call recordings where applicable When you contact jl20 support
Marketing Preferences Whether you have opted in or out of promotional emails and SMS notifications from jl20 Registration; account settings updates

jl20 does not intentionally collect special categories of sensitive personal data (such as health data, racial or ethnic origin, religious beliefs, or political opinions) unless you voluntarily provide such information, for example in a responsible gaming self-assessment. Where such data is provided, it is handled with additional care and used only for the specific purpose for which it was provided.

3

How We Collect Your Personal Data

jl20 collects personal data through several channels, all of which are directly connected to your use of the jl20 platform:

  • Direct input by you: Information you provide when registering your jl20 account, completing identity verification, making deposits or withdrawal requests, updating your profile, or contacting customer support.
  • Automated technical collection: Technical and usage data collected automatically as you browse and use jl20.click, including through cookies, server logs, and session tracking technologies. See Section 7 for full details on cookies.
  • Payment processors: When you make a deposit or request a withdrawal, jl20 receives transaction confirmation data from payment processors such as GCash, Maya, or your bank. This data is limited to transaction identifiers, amounts, and status — jl20 does not receive or store full payment credentials.
  • Identity verification services: Where jl20 uses third-party identity verification services to confirm your identity documents, those services may return a verification result and summary data to jl20. Full document images may be processed by those services under their own privacy policies.
  • Publicly available sources: In limited circumstances related to fraud prevention or compliance, jl20 may cross-reference information against publicly available Philippine government databases or watchlists.
4

Why We Use Your Personal Data

jl20 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your separate consent:

  • Account creation and management: To register your jl20 account, verify your identity, manage your account settings, and maintain your account history.
  • Service delivery: To provide you with access to all games, sports betting markets, and other services available on jl20, and to process your bets and gaming sessions.
  • Financial processing: To process your deposits from Philippine payment methods (GCash, Maya, banks) and your withdrawal requests back to your registered payment accounts, including record-keeping required for anti-money laundering compliance.
  • Identity verification and fraud prevention: To verify that you meet jl20's eligibility requirements, confirm your identity when required by anti-money laundering regulations, and detect and prevent fraudulent activity, duplicate accounts, and other security threats to the platform.
  • Responsible gaming: To monitor gaming patterns where responsible gaming flags are triggered, to enforce self-exclusion requests and deposit limit settings, and to provide support to players who may be experiencing gaming-related difficulties.
  • Customer support: To respond to your enquiries, resolve disputes, and maintain records of communications for quality assurance and dispute resolution purposes.
  • Legal and regulatory compliance: To comply with jl20's obligations under Philippine law, including anti-money laundering reporting, data protection requirements, and any orders from regulatory or law enforcement authorities.
  • Platform improvement: To analyse usage patterns and identify areas where jl20's platform, game selection, and user experience can be improved. This analysis is conducted on aggregated or anonymised data wherever possible.
  • Marketing communications (with consent): To send you promotional offers, bonus notifications, and news about jl20 where you have opted in to receive such communications. See Section 12 for how to manage your marketing preferences.
5

Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jl20 must have a lawful basis for processing your personal data. The bases on which jl20 relies are:

  • Contractual necessity: Processing required to fulfil jl20's contractual obligations to you under the jl20 Terms and Conditions — including account management, service delivery, and payment processing.
  • Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering legislation, data protection law, and any regulatory directives.
  • Legitimate interests: Processing necessary for jl20's legitimate business interests — including fraud prevention, platform security, and service improvement — where those interests are not overridden by your rights and interests as a data subject.
  • Consent: Processing for which jl20 has obtained your specific, informed, and freely given consent — including sending marketing communications and processing any sensitive personal data you voluntarily provide.

Where jl20 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.

6

How We Share Your Data

jl20 does not sell your personal data to any third party. We share your data only in the circumstances set out below, and only to the extent necessary for the stated purpose:

  • Payment processors: To process deposits and withdrawals, jl20 shares necessary transaction data with GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, and Visa/Mastercard processing partners operating under Philippine financial regulations.
  • Game providers: Some games on jl20 are provided by third-party game developers (such as JILI Gaming). These providers may receive technical session data necessary to deliver the game but do not receive your identity or financial data beyond what is required for game operation.
  • Identity verification services: jl20 uses certified third-party identity verification services to confirm government-issued Philippine IDs. These providers process identity data under strict contractual data processing agreements with jl20.
  • Regulatory and law enforcement authorities: jl20 may disclose your personal data to the National Privacy Commission, the Anti-Money Laundering Council, law enforcement agencies, or other government authorities where required to do so by Philippine law or by lawful order.
  • IT infrastructure and security providers: jl20 uses carefully selected technology service providers for hosting, security monitoring, and platform operations. These providers are contractually bound to process personal data only on jl20's instructions and in compliance with the Data Privacy Act.
  • Professional advisers: jl20's legal advisers, auditors, and compliance consultants may access personal data on a strictly need-to-know basis subject to professional confidentiality obligations.

When jl20 engages any third party that processes personal data on jl20's behalf, jl20 enters into a written data processing agreement that requires the third party to implement appropriate security measures, process data only on jl20's documented instructions, and comply with applicable Philippine data protection law.

7

Cookies and Tracking Technologies

jl20 uses cookies and similar tracking technologies on jl20.click to provide a functional, secure, and personalised experience. A cookie is a small text file stored on your device by your browser when you visit a website. Here are the categories of cookies jl20 uses:

Essential Cookies

Required for jl20 to function. These cookies manage your login session, keep your bet slip populated while you browse, and protect the platform from cross-site request forgery attacks. They cannot be disabled without breaking core platform functionality.

Analytics Cookies

Help jl20 understand how players use the platform — which pages are visited most, where players navigate from, and how the platform performs on different devices and connection types. Data collected is aggregated and used to improve jl20's platform and game selection.

Functional Cookies

Remember your preferences on jl20 — such as your preferred language, display settings, and whether you've dismissed certain notifications — so you don't have to reset them every visit.

Marketing Cookies

Used only where you have consented to marketing communications from jl20. These cookies help jl20 measure the effectiveness of promotional campaigns. jl20 does not use cross-site tracking cookies that follow your behaviour on other websites.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse all cookies, accept only specific categories, or delete cookies already stored on your device. Note that disabling essential cookies will prevent jl20 from functioning correctly.

8

Data Security

jl20 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your device and jl20's servers.
  • Encryption at rest for sensitive personal data stored on jl20's servers, including identity data and financial records.
  • Strict access controls limiting jl20 staff access to personal data on a need-to-know basis, with access logging for accountability.
  • Regular security assessments, vulnerability scanning, and penetration testing of jl20's platform infrastructure.
  • Two-factor authentication available for all jl20 player accounts and mandatory for internal administrative access.
  • Documented incident response procedures for identifying, containing, and reporting any data security incidents in accordance with the National Privacy Commission's breach notification requirements.

While jl20 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your jl20 account login credentials confidential and for notifying jl20 immediately if you suspect your account has been compromised. jl20 will never ask for your password by email, SMS, or phone.

9

Data Retention

jl20 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. The following retention periods apply:

  • Account data and gaming history: Retained for the duration of your active jl20 account, plus a minimum of 5 years after account closure to comply with anti-money laundering and gaming regulatory record-keeping requirements under Philippine law.
  • Financial transaction records: Retained for a minimum of 5 years from the date of each transaction in compliance with Philippine anti-money laundering legislation (Republic Act No. 9160 and its amendments).
  • Identity verification documents: Retained for the period required by jl20's regulatory obligations — typically 5 years from the end of the player relationship — then securely deleted.
  • Customer support communications: Retained for 2 years from the date of the last interaction, then securely deleted unless the communication relates to an unresolved dispute.
  • Marketing preference records: Retained for the duration of your account plus 1 year after account closure to document opt-in and opt-out history for compliance purposes.
  • Technical and usage logs: Retained for up to 12 months for security and platform improvement purposes, then deleted or anonymised.

When retention periods expire, jl20 securely deletes or anonymises your personal data so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.

10

Your Data Rights

Under the Philippine Data Privacy Act of 2012, as a data subject you have the following rights in relation to your personal data held by jl20. jl20 is committed to respecting and facilitating the exercise of these rights:

Right to Access

You can request a copy of all personal data jl20 holds about you, along with information about how it is being used.

Right to Correction

You can request correction of inaccurate or incomplete personal data held by jl20 through your account settings or by contacting support.

Right to Erasure

You can request deletion of your personal data where jl20 no longer has a lawful basis for retaining it, subject to legal retention obligations.

Right to Object

You can object to jl20 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests.

Right to Data Portability

You can request your personal data in a structured, commonly used, machine-readable format where technically feasible.

Right to Lodge a Complaint

If you believe jl20 is processing your data unlawfully, you have the right to lodge a complaint with the Philippine National Privacy Commission.

To exercise any of these rights, contact jl20's Data Protection point of contact at support@jl20.click with the subject line "Data Privacy Request". jl20 will respond within 30 days of receiving your request, and will provide the information or action requested, or explain the reasons why the request cannot be fully fulfilled.

11

Children's Privacy

jl20 is strictly an adults-only platform. The minimum age to register and play on jl20 is 18 years. jl20 does not knowingly collect, process, or retain personal data from anyone under the age of 18.

Where jl20 discovers that personal data has been collected from a minor, the account will be immediately suspended, all associated balances will be frozen pending investigation, and the personal data will be securely deleted as soon as it is no longer required for compliance or investigation purposes. Parents or guardians who believe their child may have registered on jl20 should contact support@jl20.click immediately.

jl20 uses age verification measures at registration and reserves the right to request proof of age at any time. Accounts where age cannot be verified will be suspended until verification is completed.

12

Marketing Communications

Where you have opted in to receive marketing communications from jl20, we may contact you by email or SMS with information about promotions, bonuses, new games, and jl20 platform news.

  • You can opt out of marketing emails from jl20 at any time by clicking the "Unsubscribe" link in any marketing email you receive from jl20.
  • You can opt out of marketing SMS messages by replying STOP to any marketing SMS from jl20.
  • You can manage all marketing preferences from your jl20 account settings dashboard.
  • Opting out of marketing communications does not affect essential transactional communications — jl20 will continue to send you account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts regardless of your marketing preferences.
  • jl20 does not share your contact details with third-party marketers. All marketing communications you receive that reference jl20 will originate from jl20 directly.

Where you are self-excluded from jl20 for responsible gaming purposes, jl20 will suspend all marketing communications to you for the duration of your self-exclusion period without exception.

13

Changes to This Privacy Policy

jl20 may update this Privacy Policy from time to time to reflect changes in applicable law, changes in how jl20 processes personal data, or improvements in transparency and clarity. When changes are made:

  • The "Last Updated" date at the top of this page will be revised.
  • For material changes — those that significantly affect how jl20 uses your personal data or your rights as a data subject — jl20 will notify you by email to the address registered on your jl20 account, or by a prominent notice displayed on jl20.click, before the changes take effect.
  • For minor clarifications or non-material changes, jl20 may update this page without direct notification but will update the Last Updated date.

Continued use of jl20 after any update to this Privacy Policy constitutes your acknowledgement of the updated policy. If you disagree with any changes to this Privacy Policy, you should stop using jl20 and may request account closure with return of any available real-money balance.

14

Contact JL20 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl20 handles your personal data, please contact us:

  • Email: support@jl20.click (subject line: "Data Privacy Request")
  • Live Chat: Available within your jl20 account dashboard, 24 hours a day, 7 days a week
  • Response Time: jl20 will acknowledge all privacy-related enquiries within 48 hours and provide a substantive response within 30 calendar days

For broader questions about using jl20, see the FAQ. For the full terms governing your jl20 account, see the Terms and Conditions.

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Play Responsibly at JL20

Your data privacy and your wellbeing are both important to jl20. Online gaming should always be entertainment — please use the responsible gaming tools built into your jl20 account to stay in control. Deposit limits, session reminders, and self-exclusion are all available from your dashboard.

You must be 18 or older to play on jl20. Minors are strictly prohibited.

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Your Privacy Is Safe With JL20

Play on JL20 With Confidence

jl20 is built on transparency — fair games, fast GCash payouts, and a genuine commitment to protecting every Filipino player's personal data. Register free today and experience the jl20 difference for yourself. Laro tayo ng ligtas!

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Privacy questions? Email support@jl20.click or check our FAQ.